Director Analytics, Financial Services

Merkle

Maryland, USA
Base: $136,000 - $191,174; bonus/equity: not speci...
Fully remote
Customer analytics and data insight
Leverage call center data
Build predictive models
Merkle is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client, focusing on insights generation, segmentation, and predictive modeling. The role involves managing a junior team, ensuring data governance, and translating analytics into actionable recommendations

Job Summary

  • The role focuses on leveraging call center, customer interaction, and data sources 2.0 data to generate insights, create customer segmentation, build predictive models, improve performance, and support business decisioning.
  • Own the day-to-day analytics relationship with the client, ensuring alignment to business priorities and reporting to the Senior Director, Analytics, Financial Services.
  • Benefits available include medical, vision, and dental insurance, life insurance, short-term and long-term disability insurance, 401k, flexible paid time off, at least 15 paid holidays per year, paid sick and safe leave, and paid parental leave.

Matching Summary

Match Score: 85

Merkle is seeking a Director of Analytics for Financial Services to lead customer analytics for a key client, focusing on insights generation, segmentation, and predictive modeling. The role involves managing a junior team, ensuring data governance, and translating analytics into actionable recommendations.

Salary

Base: $136,000 - $191,174; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life insurance, disability, 401k, PTO, holidays, sick leave, parental leave

Skills & Requirements

Must-have

  • Customer analytics and data insight
  • Leverage call center data
  • Build predictive models
  • Client-facing communication skills
  • Lead analytics workstreams
  • Data quality and governance ownership

Nice-to-have

  • Experience in GCP environments
  • Integrate/model Salesforce data
  • Knowledge of emerging capabilities
  • Exceptional executive communication
  • Agency or consulting experience

Key Requirements

  • Proven experience in analytics or data architecture
  • Strong SQL, Python, R Script skills
  • ETL/ELT experience
  • Strong client-facing communication
  • Experience leading analytics teams
  • Experience working in GCP environments
  • Experience integrating/modeling Salesforce data

Work Rights

Not specified

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