Bilingual Customer Service Advocate I- Russian

Centene

Multiple Locations, US
Base: $16.35 - $23.46 ph; bonus/equity: not specif...
Hybrid
Bilingual english/russian support
Customer relationship management (crm) applications
High pace contact center environment
Serve as the first-line advocate focusing on resolving inquiries, issues, or concerns for members and/or providers

Job Summary

  • Serve as the first-line advocate focusing on resolving inquiries, issues, or concerns for members and/or providers.
  • Leverage a variety of communication channels to provide timely, accurate, and personalized support on routine complaints.
  • Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work.

Matching Summary

Serve as the first-line advocate focusing on resolving inquiries, issues, or concerns for members and/or providers.

Salary

Base: $16.35 - $23.46 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Bilingual English/Russian support
  • Customer Relationship Management (CRM) applications
  • High pace contact center environment
  • Resolve member and provider inquiries

Nice-to-have

  • Workplace flexibility
  • Diverse and inclusive environment

Key Requirements

  • High School diploma or GED
  • Authorized to work in the U.S.
  • No future employment-based visa sponsorship

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter