Rail Replacement Coordinator

Stagecoach Group

Rugby, United Kingdom
Base: £13 ph; bonus/equity: not specified; benefit...
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Flexible working hours availability
Ability to work at short notice
Strong decision-making skills
** Stagecoach Group is seeking a part-time Rail Replacement Coordinator in Rugby, UK, to manage customer service and logistical operations during disruptions and events. The role requires flexibility in working hours and locations, along with a focus on customer experience and safety. **

Job Summary

  • This core role involves working as a Rail Replacement Coordinator across the UK network during times of disruption and pre-planned work.
  • Successful candidates must adhere to a strict zero tolerance drink and drugs policy while ensuring customers are kept informed throughout their journey.
  • The position offers training on all aspects of the role including safety duties and making announcements, with travel costs covered for flexible locations.

Matching Summary

Match Score: 75

** Stagecoach Group is seeking a part-time Rail Replacement Coordinator in Rugby, UK, to manage customer service and logistical operations during disruptions and events. The role requires flexibility in working hours and locations, along with a focus on customer experience and safety. **

Salary

Base: £13 per hour; Bonus/Equity: Not specified; Benefits: Travel expenses covered

Skills & Requirements

Must-have

  • Flexible working hours availability
  • Ability to work at short notice
  • Strong decision-making skills
  • Customer focused service delivery
  • Adherence to zero tolerance policy

Nice-to-have

  • Understanding of bus and train timetables
  • Knowledge of drivers' hours regulations
  • Systematic approach to working
  • Ability to build rapport with diverse people
  • Great attention to detail

Key Requirements

  • Available to work flexibly and at short notice
  • Willingness to travel to different locations
  • No specific degree or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter