Front Office Associate

Marriott Vacations Worldwide

Not specified (assumed to be onsite based on the nature of the role)
Personalized client greeting at arrival and departure
Cash handling and secure register procedures
Bilingual communication in english and french
Marriott Vacations Worldwide is seeking a Front Office Associate who will provide exceptional customer service and maintain high standards of professionalism. The ideal candidate should possess a diploma in hospitality or tourism, be fluent in English and French, and have strong interpersonal skills

Job Summary

  • The role requires providing personalized and courteous welcome services to clients upon arrival and departure while adhering to Marriott's high-quality standards.
  • Employees are responsible for preparing daily arrival reports, assigning villas based on demand, and managing credit card authorization procedures.
  • Candidates must maintain a professional attitude, manage customer complaints effectively, and possess comprehensive knowledge of the site's departments and operations.

Matching Summary

Match Score: 85

Marriott Vacations Worldwide is seeking a Front Office Associate who will provide exceptional customer service and maintain high standards of professionalism. The ideal candidate should possess a diploma in hospitality or tourism, be fluent in English and French, and have strong interpersonal skills.

Skills & Requirements

Must-have

  • Personalized client greeting at arrival and departure
  • Cash handling and secure register procedures
  • Bilingual communication in English and French

Nice-to-have

  • Professional telephone etiquette standards
  • Impeccable personal presentation and grooming
  • Knowledge of Marsha reservation system

Key Requirements

  • BTS or Tourism/Hospitality diploma required
  • Fluency in English and French mandatory
  • Experience with cash management and security

Work Rights

Not specified

Tailored Resume

Cover Letter