Fachinformatiker Im Technischen Kundensupport - Digitale Schließtechnik (m/w/d)
Allegion Corp
Remote
Fully remote
Technical support for digital locking systems
Troubleshooting hardware and software issues
System analysis and problem-solving
Allegion is a pioneer in digital locking technology, aiming to make lives safer and more comfortable through continuous innovation and team spirit
Job Summary
Allegion is a pioneer in digital locking technology, aiming to make lives safer and more comfortable through continuous innovation and team spirit.
As a Technical Support expert, you will be responsible for complex inquiries regarding digital locking systems, providing technical assistance, and troubleshooting issues.
The company offers growth and development opportunities, work-life balance with flexible and remote work options, and a supportive culture with a diverse team.
Matching Summary
Allegion is a pioneer in digital locking technology, aiming to make lives safer and more comfortable through continuous innovation and team spirit.
Skills & Requirements
Must-have
Technical support for digital locking systems
Troubleshooting hardware and software issues
System analysis and problem-solving
Customer consultation and training
Documentation and ticket management
Collaboration with development teams
Nice-to-have
Passion for innovative security technology
Team spirit and composure under stress
Joy in customer contact
Interest in smart living spaces
Key Requirements
Completed apprenticeship as IT specialist
First professional experience in technical support
Proficiency with IT systems and documentation tools