Concierge

Sofitel Sydney Wentworth

Eivissa, Spain
On-site
Advanced english proficiency
Experience with reservation management tools
Knowledge of hotel services and local area
Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests before and during their stay, ensuring a personalized, efficient, and high-quality experience

Job Summary

  • Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests before and during their stay, ensuring a personalized, efficient, and high-quality experience.
  • The role offers a competitive package, opportunities for development, and the chance to work in a creative and rewarding international environment with a fast-growing lifestyle hotel group.
  • Employees enjoy daily lunch at the internal restaurant, significant discounts across Ennismore hotels and local businesses, and participate in regular team meetings and social events.

Matching Summary

Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests before and during their stay, ensuring a personalized, efficient, and high-quality experience.

Skills & Requirements

Must-have

  • Advanced English proficiency
  • Experience with reservation management tools
  • Knowledge of hotel services and local area
  • Teamwork skills
  • Use of Opera and Accor systems

Nice-to-have

  • Multilingual abilities
  • Customer orientation and empathy
  • Problem-solving skills
  • Ability to coordinate suppliers
  • Strong communication skills

Key Requirements

  • Minimum 1 year experience in similar role
  • Residency in Ibiza or willingness to relocate
  • Advanced English level

Work Rights

Not specified

Tailored Resume

Cover Letter