Manager, It Production Support

fct.ca

Base: $132,200 - $161,600 cad; bonus/equity: poten...
Hybrid
7+ years .net development experience
3+ years team lead or manager experience
Cloud technologies proficiency
FCT is seeking a Manager for its IT Production Support team, focusing on leading application support developers to resolve production issues, optimize applications, and enhance operational efficiency. The ideal candidate will have extensive experience in .NET, Cloud technologies, and team leadership, contributing to a collaborative and diverse work environment

Job Summary

  • The role involves leading a team of skilled developers to investigate production issues and implement defect fixes while ensuring business service levels are met.
  • FCT is recognized as one of Canada's Top 50 Best Workplaces and offers comprehensive benefits including a retirement savings plan with company match.
  • Candidates will act as the prime subject matter expert for stakeholders while collaborating with multiple geographical teams to deliver high-quality solutions.

Matching Summary

Match Score: 85

FCT is seeking a Manager for its IT Production Support team, focusing on leading application support developers to resolve production issues, optimize applications, and enhance operational efficiency. The ideal candidate will have extensive experience in .NET, Cloud technologies, and team leadership, contributing to a collaborative and diverse work environment.

Salary

Base: $132,200 - $161,600 CAD; Bonus/Equity: Potential performance-based incentives; Benefits: Comprehensive health, wellness, and retirement plans included

Skills & Requirements

Must-have

  • 7+ years .NET development experience
  • 3+ years team lead or manager experience
  • Cloud technologies proficiency
  • Angular framework knowledge
  • SQL database design and maintenance
  • Application troubleshooting and debugging

Nice-to-have

  • Mentoring and coaching skills
  • Automation tool development
  • Cross-geographical collaboration
  • Process improvement mindset
  • Vendor management experience

Key Requirements

  • Minimum 7 years of .NET development experience
  • Minimum 3 years in a team lead or manager role
  • Formal training or experience in support operations practices

Work Rights

Not specified

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