Service Center Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$39,930 - $43,923; not specified; university contr...
Customer-facing agent
Answering departmental switchboard
Receiving maintenance requests
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center

Job Summary

  • The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.
  • The University of Arkansas is committed to providing a safe campus community and conducts background checks for applicants being considered for employment.

Matching Summary

The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.

Salary

$39,930 - $43,923; Not specified; University contributions to health, dental, life and disability insurance, tuition waivers, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Customer-facing agent
  • Answering departmental switchboard
  • Receiving maintenance requests
  • Administering campus Key Center
  • Key inventory management
  • Proactive customer communication

Nice-to-have

  • Fostering a welcoming climate
  • Nurturing creativity and discovery
  • Promoting healthy work-life balance
  • Strong organizational culture

Key Requirements

  • High school diploma or equivalent
  • Two years of specialized experience
  • Familiarity with FAMIS CMMS
  • Familiarity with Workday
  • Proof of legal authority to work in US

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter