Technical Specialist

50

Melbourne, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Src act administration experience
Dispute resolution and mediation skills
Training and coaching capabilities
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while coaching team members.
  • EML offers a diverse culture with flexibility to work from home up to 3 days per week, along with comprehensive learning and development opportunities.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • SRC Act administration experience
  • Dispute resolution and mediation skills
  • Training and coaching capabilities
  • Risk management principles application
  • Stakeholder management in claims

Nice-to-have

  • Fast-paced environment adaptability
  • Continuous improvement initiative experience
  • Customer-centric service delivery mindset

Key Requirements

  • Strong experience administering claims under SRC Act
  • Demonstrated ability in dispute resolution and negotiation
  • Experience developing and conducting training programs

Work Rights

Not specified

Tailored Resume

Cover Letter