Business Analyst

WORKFORCE OPTIMIZER PTE. LTD.

Singapore
Not specified
3-5 years business analyst experience
Strong critical thinking and problem-solving skills
Exceptional interpersonal and communication skills
WORKFORCE OPTIMIZER PTE. LTD. is seeking a Business Analyst who will serve as a vital link between the company and its customers, focusing on diagnosing technical issues and enhancing customer support. The ideal candidate should possess strong analytical and communication skills, with 3-5 years of relevant experience, and a keen interest in technology

Job Summary

  • The role acts as a crucial link between the company and customers, combining analytical thinking with exceptional customer service.
  • You will be responsible for diagnosing technical issues, creating knowledge bases, and analyzing support trends to influence product designs.
  • The position offers mentorship to manage stakeholders and opportunities for career advancement within a high-value enterprise software environment.

Matching Summary

Match Score: 85

WORKFORCE OPTIMIZER PTE. LTD. is seeking a Business Analyst who will serve as a vital link between the company and its customers, focusing on diagnosing technical issues and enhancing customer support. The ideal candidate should possess strong analytical and communication skills, with 3-5 years of relevant experience, and a keen interest in technology.

Skills & Requirements

Must-have

  • 3-5 years Business Analyst experience
  • Strong critical thinking and problem-solving skills
  • Exceptional interpersonal and communication skills

Nice-to-have

  • Quick learner with high willingness to learn
  • Determination and commitment to excellence
  • Interest in pursuing a career in tech

Key Requirements

  • Diploma or Bachelor's degree in any field
  • 3-5 years of proven experience in Business Analyst role
  • Experience in professional services or client-facing environments preferred

Work Rights

Not specified

Tailored Resume

Cover Letter