Base wages; cash-based incentive program; overtime...
Fully remote
Windows 7/xp and windows 10 support
Active directory user management
Symantec end point protection experience
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices
Job Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
The role requires adherence to safety, environmental, security, and quality requirements including FDA regulations and Quality Management Systems.
Matching Summary
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
Salary
Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay, medical, dental, vision, disability, life insurance, 401(k) match
Skills & Requirements
Must-have
Windows 7/XP and Windows 10 support
Active Directory user management
Symantec End Point Protection experience
Network printer troubleshooting
Cisco IP desk phone support
Ticket queue prioritization
Nice-to-have
Mac hardware and OS X support
Engineering design tools knowledge
ERP and manufacturing experience
Continuous improvement mindset
Strong interpersonal communication skills
Key Requirements
Associate's degree required
Bachelor's degree preferred
0-3 years of relevant experience
MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred