The IT Support Specialist is responsible for administering and supporting the enterprise user community, involving work on the phone, in person, and within the helpdesk system
Job Summary
The IT Support Specialist is responsible for administering and supporting the enterprise user community, involving work on the phone, in person, and within the helpdesk system.
This role is responsible for the deployment, training, and administration of end user devices, including computers, peripheral hardware, desk phones, and cell phones.
The company values personal growth and encourages employees to take the driver's seat in progressing their careers by deepening their skills.
Matching Summary
The IT Support Specialist is responsible for administering and supporting the enterprise user community, involving work on the phone, in person, and within the helpdesk system.
Salary
$52K - $70K
Skills & Requirements
Must-have
administer and support enterprise user community
deploy, train, and administer end user devices
troubleshoot PC hardware and software issues
provide first level application support
build and maintain knowledge base
Nice-to-have
collaborative, respectful, and resilient team
generate lasting change and create impact
progressing in the direction you want to go
Key Requirements
Associate's or equivalent Technical degree
Minimum 2 years' experience
Proficiency in Windows based PC and application software