Success Architects provide proactive and reactive Architecture as well as Product Technical expertise to help maximize customer success and adoption
Job Summary
Success Architects provide proactive and reactive Architecture as well as Product Technical expertise to help maximize customer success and adoption.
Engage with Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud.
Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
Matching Summary
Success Architects provide proactive and reactive Architecture as well as Product Technical expertise to help maximize customer success and adoption.
Skills & Requirements
Must-have
Marketing Cloud technical expertise
Enterprise software implementation
Data modeling and integration
Marketing Cloud scripting languages
System architecture design
AI and data technologies
Data Ethics and Privacy
Nice-to-have
Cross-functional collaboration
Executive stakeholder influence
Thought leadership
Customer success advocacy
AI concepts familiarity
Key Requirements
5+ years enterprise consulting experience
Salesforce Marketing Cloud Engagement experience
Experience with Marketing Cloud Personalization or Intelligence