Handle collateral management service for APAC clients, processing and reviewing daily/monthly activities to ensure accuracy in client portfolios
Job Summary
Handle collateral management service for APAC clients, processing and reviewing daily/monthly activities to ensure accuracy in client portfolios.
Resolve client escalations and queries, conduct high-level analysis, and identify/resolve work-processing issues to streamline operations.
Manage requests from internal and external clients, onboard new business, and support system conversions while maintaining high service quality standards.
Matching Summary
Handle collateral management service for APAC clients, processing and reviewing daily/monthly activities to ensure accuracy in client portfolios.
Skills & Requirements
Must-have
Collateral management
Process daily/monthly activities
Client escalations and queries
Proprietary applications systems mechanics
Service Level Agreements and Key Performance Indicators