Customer Service / Technical Support Rep (on-site)

Concentrix

Hamilton, Canada
Base: $20ph; bonus/equity: not specified; benefits...
1 year of customer service experience
Effective communication skills in english
Availability to work flexible hours
As a Customer Service Representative, you will engage with customers through calls and online channels

Job Summary

  • As a Customer Service Representative, you will engage with customers through calls and online channels.
  • The role involves resolving inquiries related to client products and services while delivering exceptional customer experiences.
  • Concentrix offers career growth opportunities and invests in employee development through training and mentorship programs.

Matching Summary

As a Customer Service Representative, you will engage with customers through calls and online channels.

Salary

Base: $20/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance

Skills & Requirements

Must-have

  • 1 year of customer service experience
  • Effective communication skills in English
  • Availability to work flexible hours

Nice-to-have

  • Empathy in customer interactions
  • Ability to work in a diverse team
  • Strong problem-solving skills

Key Requirements

  • High School diploma or GED
  • Live within 35km of the Hamilton site
  • Proficiency in fast-paced multi-tasking

Work Rights

Not specified

Tailored Resume

Cover Letter