Customer Banking Specialist - Kununurra

CommBank

Kununurra, Western Australia, Australia
Onsite
Build personal connection with customers
Respond to transactional needs
Adhere to bank processes and procedures
CommBank is seeking a full-time Customer Banking Specialist for their Kununurra branch, focusing on delivering an exceptional banking experience to personal and small business customers. The role emphasizes building customer relationships, understanding their needs, and providing tailored banking solutions

Job Summary

  • Deliver a seamless banking experience for 10 million+ personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Engage with customers through meaningful conversations, in-branch technology assistance, financial health checks, and loan/credit card applications.

Matching Summary

Match Score: 85

CommBank is seeking a full-time Customer Banking Specialist for their Kununurra branch, focusing on delivering an exceptional banking experience to personal and small business customers. The role emphasizes building customer relationships, understanding their needs, and providing tailored banking solutions.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Respond to transactional needs
  • Adhere to bank processes and procedures
  • Capture customer feedback and drive improvement
  • Act with integrity and customer focus

Nice-to-have

  • Passion for service excellence
  • Comfortable working independently
  • Participate in community events
  • Look out for team safety and wellbeing

Key Requirements

  • Full time basis
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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