Field Service Engineer(広島)

GE HealthCare

Hiroshima, Japan
Field service experience
Customer communication skills
Problem-solving and escalation
The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, striving to maintain and improve customer satisfaction and maximize business growth and profit

Job Summary

  • The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, striving to maintain and improve customer satisfaction and maximize business growth and profit.
  • The role involves improving technical skills, including clinical knowledge of assigned equipment, supporting effective operation of healthcare services in medical institutions through commercial proposals, and gaining customer trust.
  • The Field Engineer will collaborate with the assigned sales representative to contribute to market share gain through services and build good relationships with affiliated distributors to develop locally rooted businesses as business partners.

Matching Summary

The Field Engineer is responsible for all field operations in their assigned area, including installation, inspection, repair, maintenance, and billing, striving to maintain and improve customer satisfaction and maximize business growth and profit.

Skills & Requirements

Must-have

  • Field service experience
  • Customer communication skills
  • Problem-solving and escalation
  • Manual reading and execution
  • Operational improvement proposals

Nice-to-have

  • Customer-centric communication
  • Passion for machinery
  • Collaboration with sales teams
  • Building partner relationships

Key Requirements

  • 1-2 years of electrical/mechanical field service experience
  • Logical explanation of issues to customers
  • Ability to propose and execute operational improvements
  • Accurate inspection and repair skills
  • Accurate escalation and problem resolution
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter