Policy Specialist

EML

Melbourne, Australia
Not specified; not specified; generous discounts, ...
Fully remote
Customer service experience required
Strong communication skills essential
Ability to explain complex information clearly
The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations

Job Summary

  • The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.
  • EML fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • The position offers flexibility to work from home up to 3 days per week along with comprehensive benefits including health insurance and gym membership.

Matching Summary

The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, incentive scheme, 16 weeks paid parental leave

Skills & Requirements

Must-have

  • Customer service experience required
  • Strong communication skills essential
  • Ability to explain complex information clearly

Nice-to-have

  • Experience in workers compensation environment
  • Understanding of financial concepts
  • Knowledge of premium calculations advantageous

Key Requirements

  • Experience in customer service or debt collection
  • High attention to detail and organizational skills
  • Comfortable working with systems and processes

Work Rights

Not specified

Tailored Resume

Cover Letter