Customer Engagement Manager

Medtronic UK

Multiple Locations
Base: $107,200.00 - $160,800.00; bonus/equity: eli...
Fully remote (with territory responsibility)
Customer engagement strategy execution
Customer adoption and utilization
Customer satisfaction and retention
Medtronic UK is seeking a Customer Engagement Manager to drive customer success and engagement strategies in the U.S. healthcare market. The ideal candidate will have extensive experience in customer success and account management, with a focus on building relationships and enhancing product adoption

Job Summary

  • Design and implement a scalable customer engagement strategy for the US market.
  • Monitor account health post Go-live and create and execute action plans to increase adoption, maximize platform utilization and prevent churn.
  • Medtronic offers a competitive Salary and flexible Benefits Package.

Matching Summary

Match Score: 85

Medtronic UK is seeking a Customer Engagement Manager to drive customer success and engagement strategies in the U.S. healthcare market. The ideal candidate will have extensive experience in customer success and account management, with a focus on building relationships and enhancing product adoption.

Salary

Base: $107,200.00 - $160,800.00; Bonus/Equity: Eligible for MIP; Benefits: Health, Dental, Vision, HSA, FSA, Life Insurance, Disability, 401k, ESPP, EAP, etc.

Skills & Requirements

Must-have

  • Customer engagement strategy execution
  • Customer adoption and utilization
  • Customer satisfaction and retention
  • Analyze customer data and insights
  • Collaborate with sales and product teams

Nice-to-have

  • Building and developing teams
  • Healthcare industry digital solutions
  • Operating Room/acute clinical area experience
  • Remote work productivity

Key Requirements

  • Bachelor's degree with 5+ years of experience
  • Advanced degree with 3+ years of experience
  • Valid driver's license

Work Rights

Must have unrestricted US work authorization

Tailored Resume

Cover Letter