Client Billing Cssr - Remote

Lauer Kim Laboratory

Remote
Base: $17.75-$21.00 hour; bonus/equity: not specif...
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Manage inbound and outbound calls
Follow approved standard operating procedures
Handle sensitive information confidentially
** Labcorp is hiring a Client Customer Service Support Representative for a remote position, focusing on managing calls related to client billing and revenue cycle management. The role requires excellent communication skills and at least one year of customer service experience, preferably in a high-volume or healthcare setting. **

Job Summary

  • Manage inbound and outbound calls in a timely manner averaging 50-60 calls per day.
  • Evaluate current policies and SOP’s and give recommendations for process improvements.
  • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Matching Summary

Match Score: 75

** Labcorp is hiring a Client Customer Service Support Representative for a remote position, focusing on managing calls related to client billing and revenue cycle management. The role requires excellent communication skills and at least one year of customer service experience, preferably in a high-volume or healthcare setting. **

Salary

Base: $17.75-$21.00 Hour; Bonus/Equity: Not specified; Benefits: Eligible for comprehensive benefits

Skills & Requirements

Must-have

  • Manage inbound and outbound calls
  • Follow approved standard operating procedures
  • Handle sensitive information confidentially
  • Communicate with physicians and insurance companies

Nice-to-have

  • Critical thinking skills
  • Continuous improvement mindset
  • World-class customer experience

Key Requirements

  • High School Diploma or GED equivalent
  • 1 year or more Customer Service experience
  • 1 year or more high-volume call experience
  • 1 year or more healthcare or medical experience

Work Rights

Not specified

Tailored Resume

Cover Letter