Lead Customer Service Representative

Destination Pet

Base: $15.00ph doe; bonus/equity: tips; benefits: ...
1+ year in customer service role
Ability to lift 40 lbs
Availability on evenings and weekends
Destination Pet is revolutionizing the pet industry by creating a connected care network for pet families

Job Summary

  • Destination Pet is revolutionizing the pet industry by creating a connected care network for pet families.
  • As a Lead Customer Service Representative, you will lead by example and handle escalated client issues with empathy.
  • Full-time benefits include medical, dental, vision, and discounted pet insurance.

Matching Summary

Destination Pet is revolutionizing the pet industry by creating a connected care network for pet families.

Salary

Base: $15.00/hour DOE; Bonus/Equity: tips; Benefits: Medical, Dental, Vision, Mental Health, Life, Disability, 401K Match, Discounted Pet Insurance

Skills & Requirements

Must-have

  • 1+ year in customer service role
  • ability to lift 40 lbs
  • availability on evenings and weekends

Nice-to-have

  • experience training others
  • cool under pressure
  • team-oriented mindset

Key Requirements

  • high school diploma or equivalent required
  • experience with multi-line phones and POS systems

Work Rights

Not specified

Tailored Resume

Cover Letter