AmeriVet is seeking a personable and skilled Customer Service Representative (CSR) for their clinic in Cape May Court House, NJ. The role focuses on delivering exceptional client interactions, managing appointments, and maintaining accurate client records while fostering a welcoming environment
Job Summary
The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
Responsibilities include managing appointment schedules, triaging client needs, operating multi-line telephone systems, and processing payments accurately.
The company offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.
Matching Summary
Match Score: 85
AmeriVet is seeking a personable and skilled Customer Service Representative (CSR) for their clinic in Cape May Court House, NJ. The role focuses on delivering exceptional client interactions, managing appointments, and maintaining accurate client records while fostering a welcoming environment.
Salary
Base: $18 - $20 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, paid time off
Skills & Requirements
Must-have
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
Problem-solving in emergency situations
Accurate cash handling and payment processing
Nice-to-have
Experience with veterinary electronic medical records
Knowledge of veterinary medical terminology
One year of customer service experience
Compassionate communication with emotional clients