Customer Service Executive

WOODLANDS TRANSPORT SOLUTIONS PTE. LTD.

Singapore, Singapore
1 to 3 years customer service experience
Proficiency in microsoft office suite
Ability to commute between school locations
Deliver responsive and professional customer service to parents, guardians, and school officials to support smooth transportation operations

Job Summary

  • Deliver responsive and professional customer service to parents, guardians, and school officials to support smooth transportation operations.
  • Resolve customer complaints promptly by investigating issues and implementing effective solutions to maintain high satisfaction levels.
  • Collaborate with operations and school officials to coordinate timely and safe student transportation while adhering to schedules.

Matching Summary

Match Score: 75

Deliver responsive and professional customer service to parents, guardians, and school officials to support smooth transportation operations.

Skills & Requirements

Must-have

  • 1 to 3 years customer service experience
  • Proficiency in Microsoft Office suite
  • Ability to commute between school locations
  • Flexibility for early morning shifts starting 0630hrs

Nice-to-have

  • Experience in transportation industry or school environment
  • Strong communication skills with diverse stakeholders
  • Collaborative team player mindset

Key Requirements

  • Diploma, Degree, or equivalent qualification
  • 1 to 3 years of customer service experience
  • Local work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter