Customer Service Representative

Storyroadvet Inc

Long Beach, CA, United States
Base: $17.50 - $18.00ph doe; tips: yes; benefits: ...
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Handling phones and customers
Welcoming pet parents and their furry vips
Answering phones with a smile
** Destination Pet is seeking a Customer Service Representative for Joyful Paws Pet Hotel in Long Beach, CA. The ideal candidate should have a passion for both pets and people, strong communication skills, and the ability to handle a dynamic work environment while providing excellent customer service. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits with pay starting at $17.50 - $18.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for Joyful Paws Pet Hotel in Long Beach, CA. The ideal candidate should have a passion for both pets and people, strong communication skills, and the ability to handle a dynamic work environment while providing excellent customer service. **

Salary

Base: $17.50 - $18.00/hour DOE; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and their furry VIPs
  • answering phones with a smile
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints with patience

Nice-to-have

  • fluent in both human and hound
  • concierge and chaos coordinator
  • love pets and people
  • make every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter