Gdds Service Integration Manager - Cloud Services, Performance & Continuous Improvement

Airi Quideer

Pune, India
Fully remote
Cloud services iaas paas
Global infrastructure operations
Itsm as a service
The Service Integration Manager facilitates communication and workflow between GDDS teams and their core/regional counterparts, defining clear handoff protocols and ensuring their effectiveness

Job Summary

  • The Service Integration Manager facilitates communication and workflow between GDDS teams and their core/regional counterparts, defining clear handoff protocols and ensuring their effectiveness.
  • This role focuses on Global Infrastructure Operations including Cloud Services (IaaS, PaaS, release management) and Performance & Continuous Improvement (ITSM, software asset management).
  • The ideal candidate possesses strong communication, process orientation, problem-solving, and negotiation skills, with proficiency in Power BI and Google Sheets.

Matching Summary

The Service Integration Manager facilitates communication and workflow between GDDS teams and their core/regional counterparts, defining clear handoff protocols and ensuring their effectiveness.

Skills & Requirements

Must-have

  • Cloud Services IaaS PaaS
  • Global Infrastructure Operations
  • ITSM as a service
  • Software Asset Management
  • Performance and Continuous Improvement
  • Define Interface Protocols
  • Facilitate communication between teams

Nice-to-have

  • Cultural awareness and sensitivity
  • Diplomacy and negotiation skills
  • Adapt communication styles
  • Build strong relationships

Key Requirements

  • Min 7 years of experience in IT service
  • Experience in GCC of Industrial set up
  • Experience in Mid size MNC with global presence
  • Worked on cloud platforms (Google Cloud)
  • Global Operations experience

Work Rights

Not specified

Tailored Resume

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