Service Operations Director - Evinova

Evinova

Base: $165,656.80 - $217,424.55 usd; bonus/equity:...
Hybrid
Incident management leadership
Cross-functional team coordination
Stakeholder and executive communications
Evinova is a fast-growing health-tech business within the AstraZeneca Group, focused on accelerating digital health solutions for better health outcomes

Job Summary

  • Evinova is a fast-growing health-tech business within the AstraZeneca Group, focused on accelerating digital health solutions for better health outcomes.
  • This role owns all production and internal incidents end-to-end, coordinating response, authorizing emergency changes, and chairing blameless post-incident reviews.
  • The company offers a flexible work environment with a hybrid model (3 days in office), competitive compensation including bonus and equity, and comprehensive benefits.

Matching Summary

Evinova is a fast-growing health-tech business within the AstraZeneca Group, focused on accelerating digital health solutions for better health outcomes.

Salary

Base: $165,656.80 - $217,424.55 USD; Bonus/Equity: short-term incentive bonus opportunity and equity-based long-term incentive program; Benefits: 401(k) plan, paid vacation and holidays, paid leaves, and health benefits

Skills & Requirements

Must-have

  • incident management leadership
  • cross-functional team coordination
  • stakeholder and executive communications
  • on-call processes and tooling
  • observability and monitoring platforms
  • cloud infrastructure and SaaS architecture

Nice-to-have

  • health tech regulated software
  • building documentation workflows
  • software engineering practices
  • calm authority under pressure
  • human insight and empathy

Key Requirements

  • 8+ years incident management experience
  • Proven ability to lead under pressure
  • Excellent written and verbal communication
  • Familiarity with ITIL frameworks
  • Hands-on on-call tooling experience
  • Hands-on observability platform experience
  • Strong cloud infrastructure understanding

Work Rights

Not specified

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