Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance on customers' basic biomedical equipment, driving customer satisfaction through service excellence
Job Summary
Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance on customers' basic biomedical equipment, driving customer satisfaction through service excellence.
Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections, potentially assisting more experienced technicians.
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction and utilizing various resources.
Matching Summary
Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance on customers' basic biomedical equipment, driving customer satisfaction through service excellence.
Skills & Requirements
Must-have
Biomedical equipment repair
Planned maintenance (PM)
Customer service excellence
Troubleshooting electronic equipment
Interpreting schematic diagrams
Nice-to-have
Change agent and process oriented
Operate with efficiency and urgency
Willingness to learn and adapt
Empower and inspire others
Deliver results in uncertain environment
Key Requirements
Associate's or Bachelor's degree in Engineering or related field
High School Diploma/GED and 2+ years of experience
Participant in GEHC Internship or Military Externship program
Equivalent military education
Ability to lift, carry, push, and pull up to 35 lbs. unassisted