Ibx Customer Operations

Equinix Inc.

Apodaca, Nuevo León, Mexico
Fiber optics experience
Structured cabling knowledge
Testing equipment proficiency
This role involves maintaining and evolving critical digital infrastructure that powers the global network while delivering real impact for customers

Job Summary

  • This role involves maintaining and evolving critical digital infrastructure that powers the global network while delivering real impact for customers.
  • The specialist acts as a Subject Matter Expert (SME) providing high-level technical support for complex data center installations, cross-connects, and troubleshooting.
  • Candidates must be available to work rotating shifts at the Nexxus Park facility in Apodaca, Nuevo León.

Matching Summary

This role involves maintaining and evolving critical digital infrastructure that powers the global network while delivering real impact for customers.

Skills & Requirements

Must-have

  • Fiber optics experience
  • Structured cabling knowledge
  • Testing equipment proficiency
  • Shift work availability
  • Complex problem solving

Nice-to-have

  • Project management skills
  • Mentoring junior staff
  • Stakeholder collaboration
  • Cost saving recommendations
  • Advanced technology implementation

Key Requirements

  • High school diploma or equivalent
  • 1+ years fiber optics experience
  • Intermediate English proficiency
  • Availability for shift rotation

Work Rights

Not specified

Tailored Resume

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