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Johnson & Johnson is seeking a Senior Supervisor for Non-Technical Customer Service in Zuchwil, Switzerland, focusing on enhancing customer satisfaction through effective supply chain solutions. The ideal candidate will have substantial experience in supply chain or the MedTech industry and will act as a key liaison between various internal teams and customers.
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Job Summary
The role drives customer satisfaction by translating customer needs into sustainable, end-to-end supply chain solutions.
Candidates will act as a connector across Customer Service, Warehouse, and Commercial teams to eliminate interfaces and reduce complexity.
Following the planned separation of Johnson & Johnson's Orthopaedics business, successful candidates will become employees of DePuy Synthes.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking a Senior Supervisor for Non-Technical Customer Service in Zuchwil, Switzerland, focusing on enhancing customer satisfaction through effective supply chain solutions. The ideal candidate will have substantial experience in supply chain or the MedTech industry and will act as a key liaison between various internal teams and customers.
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Skills & Requirements
Must-have
5+ years Supply Chain or MedTech experience
End-to-end process design and implementation
Cross-functional stakeholder coordination
Nice-to-have
Strong customer centricity mindset
Continuous improvement initiatives
Inclusive leadership capabilities
Key Requirements
Bachelor's degree in Supply Chain, Operations, Business Administration, Engineering or related field
5+ years of experience in Supply Chain or MedTech industry