Customer Care Specialist- Home Care (full Time, Day Shift)

Park Ridge Child Care Center Inc

Rochester, NY, US
Base: $17.25 - $19.88; bonus/equity: not specified...
In-person (full time, day shift)
Answering incoming calls
Assessing patient and physician needs
Processing referrals for patient care
The Park Ridge Child Care Center Inc is seeking a full-time Customer Care Specialist for their Home Care department in Rochester, NY. The role involves providing superior customer service, processing referrals for patient care, and ensuring patient satisfaction

Job Summary

  • The role delivers superior customer service by answering incoming calls and assessing individual patient, customer, and physician needs.
  • Employees perform office functions that facilitate the efficient processing of referrals for the initial delivery of patient care.
  • The position promotes patient satisfaction with Lifetime Care Home Health and Hospice services at a sedentary work level.

Matching Summary

Match Score: 75

The Park Ridge Child Care Center Inc is seeking a full-time Customer Care Specialist for their Home Care department in Rochester, NY. The role involves providing superior customer service, processing referrals for patient care, and ensuring patient satisfaction.

Salary

Base: $17.25 - $19.88; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Answering incoming calls
  • Assessing patient and physician needs
  • Processing referrals for patient care
  • Promoting patient satisfaction

Nice-to-have

  • Superior customer service skills
  • Efficient office function management
  • Commitment to patient care quality

Work Rights

Not specified

Tailored Resume

Cover Letter