Customer Service Officer

MILKYWAY INTERNATIONAL CHEMICAL STORAGE PTE. LTD.

Singapore
Handle customer enquiries and operational issues
Process orders in warehouse management system
Coordinate inbound and outbound shipments
Serve as the main contact for assigned customers by handling enquiries, updates, and operational issues

Job Summary

  • Serve as the main contact for assigned customers by handling enquiries, updates, and operational issues.
  • Process orders in the Warehouse Management System and coordinate inbound and outbound shipments with the warehouse team.
  • Monitor inventory accuracy, support cycle counts, and prepare billing while generating KPI and operational reports.

Matching Summary

Match Score: 85

Serve as the main contact for assigned customers by handling enquiries, updates, and operational issues.

Skills & Requirements

Must-have

  • Handle customer enquiries and operational issues
  • Process orders in Warehouse Management System
  • Coordinate inbound and outbound shipments
  • Monitor inventory accuracy and resolve discrepancies
  • Prepare billing and verify invoices

Nice-to-have

  • Strong attention to detail under pressure
  • Good communication and coordination skills
  • Ability to work with warehouse and transport teams

Key Requirements

  • Minimum Diploma in Logistics or related field
  • At least 1 year of working experience in logistics/warehouse industry

Work Rights

Not specified

Tailored Resume

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