SpaceX is seeking a Consumer Insights Manager for Starlink, focused on enhancing customer experiences and optimizing conversion metrics for their broadband internet service. The role requires expertise in consumer research, A/B testing, and collaboration with cross-functional teams to drive measurable improvements
Job Summary
This role serves as the champion for the customer's voice in all decisions related to the Starlink.com experience.
You will leverage deep consumer insights and rigorous experimentation to drive measurable improvements in key metrics across how customers discover, evaluate, purchase, and activate Starlink service.
The position offers a comprehensive rewards package including long-term incentives like company stock, discretionary bonuses, and access to medical, vision, and dental coverage.
Matching Summary
Match Score: 85
SpaceX is seeking a Consumer Insights Manager for Starlink, focused on enhancing customer experiences and optimizing conversion metrics for their broadband internet service. The role requires expertise in consumer research, A/B testing, and collaboration with cross-functional teams to drive measurable improvements.
Salary
Base: $115,000 - $150,000 per year; Bonus/Equity: Eligible for stock awards and discretionary bonuses; Benefits: Medical, vision, dental, 401(k), paid leave
Skills & Requirements
Must-have
Lead consumer insights program
Execute A/B testing and experiments
Optimize conversion funnels
Build SQL dashboards
Drive acquisition metrics
Nice-to-have
Python experience preferred
Startup environment experience
Strong storytelling skills
Early stage growth background
Willingness to travel
Key Requirements
Bachelor's degree required
4+ years cumulative work experience
U.S. citizenship or eligible status under ITAR
Work Rights
Must be U.S. citizen, permanent resident, refugee, or asylee per ITAR regulations