Workplace Delivery Manager

JLL

Bengaluru, KA, India
Workspace service delivery
Occupant and guest experience
Sops and slas compliance
The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs

Job Summary

  • The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs.
  • Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success.
  • Cost saving mind-set that drives value for service at every level.

Matching Summary

The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs.

Skills & Requirements

Must-have

  • Workspace service delivery
  • Occupant and Guest Experience
  • SOPs and SLAs compliance
  • Vendor partner management
  • Proactive checks and reporting
  • Client relationship management

Nice-to-have

  • Agile mindset
  • Customer Delight focus
  • Teamwork and collaboration
  • Cost saving mindset
  • Open to new ideas

Key Requirements

  • 8+ years in hospitality/facility management
  • Bachelor’s degree in facilities management/Hotel Management/Hospitality Management, building, business or other related field
  • Excellent verbal and written communication skills
  • Strong analytical, organization and administration skills
  • Adaptable to fast-paced working environment

Work Rights

Not specified

Tailored Resume

Cover Letter