Associate Director, Client Success Manager

SS&C Technologies

New York City, NY, US
Hybrid
4-6 years of customer management experience
Ability to articulate value
Experience in enterprise software
SS&C Technologies is seeking an Associate Director, Client Success Manager in New York City to enhance customer relationships and ensure successful implementation and usage of their Advent and Eze solutions. The role emphasizes proactive account management, strategic oversight, and collaboration with various internal teams to drive customer success and retention

Job Summary

  • The Customer Success Relationship Managers serve as trusted advisors to our loyal customers.
  • Relationship Managers are an integral component of our Global Customer Experience team.
  • We are looking for strong contributors to join our hybrid team of competitive and experienced professionals.

Matching Summary

Match Score: 85

SS&C Technologies is seeking an Associate Director, Client Success Manager in New York City to enhance customer relationships and ensure successful implementation and usage of their Advent and Eze solutions. The role emphasizes proactive account management, strategic oversight, and collaboration with various internal teams to drive customer success and retention.

Skills & Requirements

Must-have

  • 4-6 years of customer management experience
  • Ability to articulate value
  • Experience in enterprise software

Nice-to-have

  • Strong collaboration and team working skills
  • Excellent follow-up skills
  • High degree of organization

Key Requirements

  • BA/BS or equivalent degree
  • Ability to multi-task and handle complex matters
  • Prior hands-on working knowledge in FinTech

Work Rights

Not specified

Tailored Resume

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