Guest Services Supervisor

Bay Point Resort

Kissimmee, FL, United States
Customer service
Reservations processing
Cash handling
This position is responsible for assisting in the day-to-day operation of the Resort, including interviewing, training, and scheduling Guest Services team members

Job Summary

  • This position is responsible for assisting in the day-to-day operation of the Resort, including interviewing, training, and scheduling Guest Services team members.
  • Essential duties include processing reservations, acting as a first point of contact, providing customer service, light maintenance, and patrolling the resort.
  • The company offers a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid time off.

Matching Summary

This position is responsible for assisting in the day-to-day operation of the Resort, including interviewing, training, and scheduling Guest Services team members.

Skills & Requirements

Must-have

  • customer service
  • reservations processing
  • cash handling
  • daily reporting
  • resort patrolling

Nice-to-have

  • RV business knowledge
  • driving company vehicle
  • maintaining facility appearance

Key Requirements

  • High school diploma or equivalent
  • 1-3 years customer service experience
  • Point of sale computer system experience
  • Previous supervisory experience
  • Basic reading, writing, math skills
  • Good computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter