Operations Engineer

Maya Philippines

Philippines
On-site
Advanced troubleshooting & diagnostics
Root cause analysis ownership
Automation scripting proficiency
Maya Philippines is seeking a Level 3 Technical Operations Engineer to lead root cause analysis, automation design, and resiliency improvements across core services. The role requires advanced troubleshooting skills, scripting expertise, and experience with cloud platforms, and offers a dynamic work environment with opportunities for continuous improvement

Job Summary

  • The Level 3 Technical Operations engineer acts as a subject matter expert owning root cause analysis and automation design across core services.
  • Success is measured by a visible reduction in incident recurrence and achieving 20–30%+ automation coverage of repetitive tasks.
  • The role requires working on a shifting schedule (Morning & Mid, 12x4) to ensure 24/7 coverage for high-severity incidents.

Matching Summary

Match Score: 85

Maya Philippines is seeking a Level 3 Technical Operations Engineer to lead root cause analysis, automation design, and resiliency improvements across core services. The role requires advanced troubleshooting skills, scripting expertise, and experience with cloud platforms, and offers a dynamic work environment with opportunities for continuous improvement.

Skills & Requirements

Must-have

  • Advanced Troubleshooting & Diagnostics
  • Root Cause Analysis Ownership
  • Automation Scripting Proficiency
  • Observability Architecture Design
  • 24/7 Shift Schedule Coverage

Nice-to-have

  • Continuous Improvement Mindset
  • Cross-Team Communication Skills
  • Operational Excellence Ownership

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 4+ years experience in Technical Operations or SRE
  • Proficiency in Python, Bash, or JavaScript scripting

Work Rights

Not specified

Tailored Resume

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