Patient Access Rep - Ochsner Therapy And Wellness - Slidell

Ochsner Health

Slidell, Louisiana, US
Fully remote
Patient registration and admission
Insurance verification and collection
Customer service and patient interaction
Ochsner Health is seeking a Patient Access Representative for their Slidell location, focusing on providing excellent customer service and managing patient admissions and scheduling. The role requires strong interpersonal skills and experience in healthcare or customer service environments

Job Summary

  • Greet patients and guests courteously, initiate scheduling, and complete the check-in process or admission for patients.
  • Obtain and verify accurate identification and demographical data, responsible for point-of-service collections, and verification of insurance.
  • Improve patient satisfaction through professional representation and cross-training to support multiple functions across all patient and payer types.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Patient Access Representative for their Slidell location, focusing on providing excellent customer service and managing patient admissions and scheduling. The role requires strong interpersonal skills and experience in healthcare or customer service environments.

Skills & Requirements

Must-have

  • Patient registration and admission
  • Insurance verification and collection
  • Customer service and patient interaction
  • Data entry and retrieval
  • HIPAA and patient confidentiality

Nice-to-have

  • Professional representation of company
  • Adaptable to patient population
  • Collaborative work environment
  • Conflict resolution skills

Key Requirements

  • High school diploma or equivalent
  • One year related experience
  • Computer skills and proficiency with Windows
  • Technical knowledge of healthcare insurance benefits

Work Rights

Not specified

Tailored Resume

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