Technical Leader - Webex Developer Platform Team | Python, Javascript, Api, Sdk Development, Rag | 10 - 15 Years, Blr
Cisco UK
Bangalore, India
Python, javascript, api, sdk development
Retrieval-augmented generation (rag)
Vector databases and knowledge management
Lead the design and implementation of innovative solutions that extend the capabilities of Webex Suite and Webex Contact Center through public APIs, SDKs, and frameworks
Job Summary
Lead the design and implementation of innovative solutions that extend the capabilities of Webex Suite and Webex Contact Center through public APIs, SDKs, and frameworks.
Ideate and architect new paradigms for employee collaboration (EX) and customer-agent interactions (CX), integrating virtual agents and human agents while developing new public APIs, app types, and AI capabilities.
Create agentic systems with Retrieval-Augmented Generation (RAG) capabilities, employing fine-tuning techniques and overseeing vector databases, document ingestion, chunking strategies, and retrieval strategies to enhance knowledge systems.
Matching Summary
Lead the design and implementation of innovative solutions that extend the capabilities of Webex Suite and Webex Contact Center through public APIs, SDKs, and frameworks.
Skills & Requirements
Must-have
Python, Javascript, API, SDK development
Retrieval-Augmented Generation (RAG)
vector databases and knowledge management
AI capabilities development
leading technical teams and projects
Nice-to-have
passion for innovation
fast-paced, dynamic environment
coding productivity tools exploration
Key Requirements
10 - 15 Years experience
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
Proven experience leading technical teams
Hands-on experience with APIs, SDKs, and frameworks