Customer Care Representative (overnight - 3rd Shift) - On Site

MTM Health

Norton, VA, US
$17.00ph; 2nd shift ($1ph) + 3rd shift ($2.50ph) d...
Onsite
Handle inbound calls
Work on-site
Basic typing and computer skills
At MTM Health, we are looking for passionate, driven individuals who want to make a real difference in the lives of those we serve

Job Summary

  • At MTM Health, we are looking for passionate, driven individuals who want to make a real difference in the lives of those we serve.
  • Our Customer Care Representatives are the frontline ambassadors of MTM Health, handling inbound calls from members, clients, and facilities.
  • We provide a Total Rewards program including health, dental, and vision insurance, 401(k) with company match, and career development opportunities.

Matching Summary

At MTM Health, we are looking for passionate, driven individuals who want to make a real difference in the lives of those we serve.

Salary

$17.00/hr; 2nd shift ($1/hr) and 3rd shift ($2.50/hr) differentials, extra pay for weekend shifts; Health, dental, and vision insurance, Life and disability coverage, 401(k) with company match, FSA and HSA plans, Wellness programs, Paid time off + holiday pay, Birthday holiday, Maternity/paternity leave, Continuing education reimbursement

Skills & Requirements

Must-have

  • Handle inbound calls
  • Work on-site
  • Basic typing and computer skills
  • Strong navigation abilities

Nice-to-have

  • Compassion and dignity
  • Empathy and accuracy
  • Innovation and collaboration
  • Meaningful impact

Key Requirements

  • 1 year of call center experience
  • 6 months of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter