Is Department Manager For Software And Saas Category
ABB UK
Unknown, Unknown, United Kingdom
Hybrid
8+ years it service management experience
Deep knowledge of salm frameworks
Experience with servicenow or flexera tools
The role is accountable for managing the Software and SaaS IS Category, ensuring services are defined, prioritized, funded, and governed across the full lifecycle
Job Summary
The role is accountable for managing the Software and SaaS IS Category, ensuring services are defined, prioritized, funded, and governed across the full lifecycle.
You will act as a senior interface across Business Areas, Global IS, and partners to drive demand management and align services with the IS strategy.
The position requires defining and implementing Software Asset and License Management governance frameworks to ensure compliance, audit readiness, and continuous improvement.
Matching Summary
The role is accountable for managing the Software and SaaS IS Category, ensuring services are defined, prioritized, funded, and governed across the full lifecycle.
Skills & Requirements
Must-have
8+ years IT service management experience
Deep knowledge of SALM frameworks
Experience with ServiceNow or Flexera tools
Global stakeholder engagement skills
Budget planning and financial forecasting
Nice-to-have
ITIL certification or equivalent qualification
Additional language skills beyond English
Passion for simplifying complex topics
Proven ability to drive cross-functional collaboration
Key Requirements
Degree in Information Technology, Business Administration, or related field
8+ years of experience in IS/IT service management or category management
Proficiency in software asset management tools like Snow Software or Flexera