It Service Now Support Engineer

FLEX Ltd

Guadalajara, Mexico
On-site
Servicenow platform support
Itsm modules support
Itil processes knowledge
Flex Ltd is seeking an IT ServiceNow Support Engineer in Guadalajara, Mexico, to provide technical and functional support for the ServiceNow platform. The role involves collaborating with cross-functional teams, ensuring service continuity, and improving ITSM processes

Job Summary

  • Provide technical and functional support for the ServiceNow platform, ensuring the continuity and improvement of services.
  • Configure and maintain workflows, business rules, forms, catalogs, roles, and reports within ServiceNow.
  • This role offers competitive salary, life & medical insurance, Christmas bonus, food coupons, and a saving fund.

Matching Summary

Match Score: 85

Flex Ltd is seeking an IT ServiceNow Support Engineer in Guadalajara, Mexico, to provide technical and functional support for the ServiceNow platform. The role involves collaborating with cross-functional teams, ensuring service continuity, and improving ITSM processes.

Skills & Requirements

Must-have

  • ServiceNow platform support
  • ITSM modules support
  • ITIL processes knowledge
  • English proficiency

Nice-to-have

  • Collaborate with cross-functional teams
  • Independent work and priority management
  • Analytical and problem-solving skills

Key Requirements

  • Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience
  • Experience supporting ServiceNow or similar platforms
  • Experience configuring and supporting ServiceNow ITSM modules

Work Rights

Not specified

Tailored Resume

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