Social Media Community Coordinator

acquire.ai

Taguig City, Philippines
On-site
Social media platforms
Customer service
Brand tone and guidelines
Acquire.ai is seeking a Social Media Community Coordinator to manage and engage online communities across various social media platforms. The role emphasizes timely communication, community management, and collaboration with content creators to enhance brand presence and customer engagement

Job Summary

  • Oversee all community management requirements across social media platforms, responding to enquiries and ensuring cross-functional engagement to resolve issues.
  • Monitor and respond to comments, messages, and mentions across all social platforms, providing accurate and empathetic responses that reflect brand tone and guidelines.
  • Work closely with Social Media Content Creators to align community engagement with campaigns and organic posts, and share insights with the wider team.

Matching Summary

Match Score: 85

Acquire.ai is seeking a Social Media Community Coordinator to manage and engage online communities across various social media platforms. The role emphasizes timely communication, community management, and collaboration with content creators to enhance brand presence and customer engagement.

Skills & Requirements

Must-have

  • social media platforms
  • customer service
  • brand tone and guidelines
  • user-generated content moderation
  • influencer engagement

Nice-to-have

  • brand safety and compliance
  • content trend analysis
  • cross-functional collaboration
  • team alignment

Key Requirements

  • Experience in social media community management
  • Ability to respond within agreed timeframe
  • Familiarity with brand guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter