Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical data center infrastructure
Environmental systems monitoring
Incident escalation
The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, ensuring operational continuity, and managing incoming issues. The role requires a high school diploma or equivalent and at least one year of relevant experience

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure, ensuring operational continuity, and managing incoming issues. The role requires a high school diploma or equivalent and at least one year of relevant experience.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • incident escalation
  • security camera monitoring
  • maintaining security logs

Nice-to-have

  • advancing the state and building a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree or technical training in computer science or related field (preferred)
  • One year of experience in computer support (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter