The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences
Job Summary
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences.
This role plays a key part in maintaining seamless arrivals and departures, upholding Aman service standards, and fostering a culture of professionalism and attention to detail.
At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations.
Matching Summary
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front office operations, with a focus on leading Guest Assistants and ensuring exceptional guest experiences.
Skills & Requirements
Must-have
Exceptional guest experiences
Upholding service standards
Seamless arrivals and departures
Professionalism and attention to detail
Leading Guest Assistants
Nice-to-have
Warm and personalized hospitality
Thrive in an ultra-luxury environment
Building meaningful connections
Key Requirements
Previous front office or supervisory experience preferred
Proficiency in front office systems
Ability to manage multiple priorities
Flexibility to work evenings, weekends, and holidays