Head, Telesales

Prudential Corporation Asia Ltd

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End-to-end telesales operation management
Outbound sales and upsell strategies
Kpi and performance dashboard monitoring
** Prudential Corporation Asia Ltd is seeking a Head of Telesales to oversee the end-to-end telesales operation, manage a team, and drive sales performance metrics within the insurance and financial services sector. The ideal candidate should possess significant leadership experience in sales, particularly in telesales or call centers, and demonstrate excellent coaching and interpersonal skills. **

Job Summary

  • The role involves setting up and overseeing the end-to-end telesales operation including outbound sales, upsell, and renewals.
  • Candidates must translate approved telesales strategies into clear operating plans with targets aligned to APE, GWP, and conversion rates.
  • Prudential offers a platform for people to connect, grow, and succeed while celebrating diversity and inclusion.

Matching Summary

Match Score: 75

** Prudential Corporation Asia Ltd is seeking a Head of Telesales to oversee the end-to-end telesales operation, manage a team, and drive sales performance metrics within the insurance and financial services sector. The ideal candidate should possess significant leadership experience in sales, particularly in telesales or call centers, and demonstrate excellent coaching and interpersonal skills. **

Skills & Requirements

Must-have

  • End-to-end telesales operation management
  • Outbound sales and upsell strategies
  • KPI and performance dashboard monitoring
  • CRM systems and call flow optimization
  • Compliance and risk mitigation enforcement

Nice-to-have

  • Strong coaching and stakeholder management skills
  • Continuous improvement and sales effectiveness focus
  • Diversity and inclusion culture appreciation
  • Ethical sales practices commitment

Key Requirements

  • Minimum of 5 years sales experience
  • At least 3 years in leadership role
  • First degree (B.Sc.) in marketing or business
  • Experience in insurance or financial services preferred
  • CSP or CTE certification desirable

Work Rights

Not specified

Tailored Resume

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