Prn Nutrition Assistant - Call Center

Cleveland Clinic

Akron, OH, US
High school diploma or ged required
Ability to lift 30 lbs or more
Proficiency in basic computer software
The role involves assisting patients with meal selections based on approved dietary orders over the phone within a call center environment

Job Summary

  • The role involves assisting patients with meal selections based on approved dietary orders over the phone within a call center environment.
  • Employees are responsible for verifying and entering orders into the CBORD dietary menu system while maintaining communication between care units and patients.
  • The position requires ensuring patient safety by utilizing two patient identifiers during all communications and escalating critical issues promptly.

Matching Summary

The role involves assisting patients with meal selections based on approved dietary orders over the phone within a call center environment.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Ability to lift 30 lbs or more
  • Proficiency in basic computer software

Nice-to-have

  • Six months of dietary experience preferred
  • Understanding of dietary terms and information
  • Excellent customer service skills

Key Requirements

  • High School Diploma or GED
  • Ability to lift 30 lbs
  • Basic computer software proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter