The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and evaluating policy coverage
Job Summary
The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and evaluating policy coverage.
Employees must demonstrate empathy and support while communicating with policyholders, claimants, and vendors via phone, email, text, and video.
The company provides a comprehensive benefits package including medical, dental, vision, pension plans, and a $1,000 sign-on bonus for licensed adjusters.
Matching Summary
The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and evaluating policy coverage.
Salary
Base: $22.84 - $26.45 hourly; Bonus: $1,000 sign-on bonus for active license holders; Benefits: Medical, dental, vision, 401(k), paid time off
Skills & Requirements
Must-have
Liability investigation skills
Policy coverage evaluation
Fair settlement negotiation
Accurate claim documentation
Multi-channel customer communication
Nice-to-have
Empathy and compassionate service
Critical thinking in fast-paced environment
Familiarity with insurance regulations
Strong organizational abilities
Comfort with claims technology tools
Key Requirements
Obtain adjuster license within 60 days of hire
Maintain continuing education for licensing renewal
Active adjuster license preferred for bonus eligibility