Base: $100,000 to $130,000; bonus/equity: annual b...
On-site
Water treatment plant experience
Talent attraction and retention
Employee engagement and development
Xylem Inc is seeking a Service Manager for its Water Treatment division in Fort Saskatchewan, Alberta. This role focuses on leadership within a 24/7 operating site, overseeing field service professionals, managing operational metrics, and ensuring customer satisfaction while promoting a culture of safety and innovation
Job Summary
The Service Manager provides both tactical and strategic leadership to a team of field service professionals at a large, 24/7 operating site.
This role is accountable for talent attraction, retention, engagement, performance management, and employee development.
The Service Manager plays a key role in departmental leadership, contributing to budget development, managing expenses, and actively participating in workforce planning.
Matching Summary
Match Score: 85
Xylem Inc is seeking a Service Manager for its Water Treatment division in Fort Saskatchewan, Alberta. This role focuses on leadership within a 24/7 operating site, overseeing field service professionals, managing operational metrics, and ensuring customer satisfaction while promoting a culture of safety and innovation.
Salary
Base: $100,000 to $130,000; Bonus/Equity: Annual bonus; Benefits: Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement
Skills & Requirements
Must-have
Water Treatment Plant Experience
Talent attraction and retention
Employee engagement and development
Budget development and expense management
Workforce strategies and objectives
Onsite visibility into KPIs
Product, system, and water quality assurance
Inventory level monitoring
Nice-to-have
Innovative and sustainable solutions
High impact culture
Agile response to customer issues
Autonomy in decision making
Proactive direction to commercial teams
Candid communication and collaboration
Embracing DEI and innovation
Key Requirements
Bachelor's degree in Civil, Mechanical or Electrical engineering
5 to 7 years of technical work experience or 3 years of industry specific experience
3 years of leadership/management experience
Ability to obtain all required customer clearances (TWIC, DISA, etc.)