Nuvali customer Care Specialist Irecruit engage 2026

Concentrix

Laguna, Philippines
Strong customer service orientation
Effective verbal and written communication
Ability to work flexible shifts
The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements

Job Summary

  • The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing resolutions.
  • Candidates should be able to rotate shifts as needed and maintain a pleasant, professional tone during all customer contact situations.

Matching Summary

The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Effective verbal and written communication
  • Ability to work flexible shifts

Nice-to-have

  • Demonstrate empathy with customers
  • Multi-tasking in fast-paced environment
  • Team collaboration skills

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Two years college education required for Philippines location

Work Rights

Not specified

Tailored Resume

Cover Letter