Hotel Front Desk Supervisor

Pyramid Global Hospitality

Houston, Texas, US
Not specified; not specified; benefits include hea...
2 years hotel front office experience
Supervisory or lead role experience
Full availability for am/pm shifts
Pyramid Global Hospitality values a People First culture with comprehensive benefits including health insurance and retirement plans

Job Summary

  • Pyramid Global Hospitality values a People First culture with comprehensive benefits including health insurance and retirement plans.
  • The role involves supervising front office staff and ensuring exceptional guest service at the Houston Marriott Westchase.
  • Candidates must be available for open scheduling including various days of the week and weekends based on business demands.

Matching Summary

Pyramid Global Hospitality values a People First culture with comprehensive benefits including health insurance and retirement plans.

Salary

Not specified; Not specified; Benefits include health insurance, retirement plans, paid time off, wellness programs, and employee rates

Skills & Requirements

Must-have

  • 2 years hotel front office experience
  • Supervisory or lead role experience
  • Full availability for AM/PM shifts
  • Weekend and holiday work capability
  • Guest service recovery skills

Nice-to-have

  • Premium full-service hotel background
  • Strong organizational and people skills
  • Ability to multi-task in fast pace
  • Empathy in de-escalating complaints
  • Proactive problem-solving attitude

Key Requirements

  • Two years of front office experience
  • Supervisor or lead role background
  • Experience with reservation management software
  • English language proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter